UPDATED January 28, 2024

ALL SALES ARE FINAL. 

Sorry we do not accept returns. Please make sure that you have carefully reviewed all information {COLOR,SIZE,QTY} in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number. 

Refunds

Damaged Items: If your item arrives damaged, you may be eligible for a return or exchange. Please contact us within 5 days of receiving your order to initiate the process.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Please contact us at info@tufftimeu.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@tufftimezu.com

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 7-10 business days for your bank or credit card company to process and issue.